Shipping policy

At Torch Sports Academy, we are committed to delivering your order quickly and efficiently so you can stay ready—on and off the court.

Processing Time

  • Orders are processed within 2–5 business days (excluding weekends and holidays)
  • Once your order is processed, you will receive a confirmation email with tracking information

 

Shipping Time


  • Standard shipping typically takes 3–7 business days after processing
  • Delivery times may vary depending on location and carrier delays


Shipping Rates

  • Shipping rates are calculated at checkout based on your location
  • Promotional shipping offers (if applicable) will be applied automatically


Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Please allow up to 48 hours for tracking updates to appear.

Delays

Torch Sports Academy is not responsible for delays caused by:

  • Shipping carriers
  • Weather conditions
  • Incorrect shipping addresses provided by the customer

Incorrect Address

Please ensure your shipping information is correct at checkout.

We are not responsible for orders shipped to incorrectly entered addresses.


Lost or Stolen Packages

Torch Sports Academy is not liable for lost or stolen packages marked as delivered.

If this occurs, please contact your shipping carrier directly.